Killing the renewal spreadsheet for good
A professional services firm had been quoted for a full bidirectional sync. Discovery showed that almost none of it needed to be bidirectional —…
Available nationwide, coast to coast
Salesforce Consulting
A senior Salesforce admin in your org. Not a slide deck about one.
Little Nexus Technologies is a founder-led Salesforce practice. We take on the day-to-day admin work, surface the technical debt nobody logged, build the flows and Agentforce agents that keep getting pushed to next quarter, and connect the systems that should have been talking to Salesforce years ago.
- You work directly with the senior admin doing the work — no handoff to a junior bench
- Scoped engagements or ongoing support, whichever actually fits
- Every change documented, so the next person inherits a map instead of a mystery
A typical week in a client org
- Clear the admin queue: users, permissions, page layouts Done
- Retire 3 obsolete workflow rules blocking a Flow migration Done
- Ship an Agentforce case-triage agent to sandbox In progress
- Map the ERP-to-Opportunity sync before build In progress
1
Business day — standard response time
4
U.S. time zones covered
Where we work
Sales Cloud
Service Cloud
Agentforce
Flow & Automation
Experience Cloud
Integrations & APIs
The real problem
Most orgs don’t need a replatform. They need someone to own the backlog.
Salesforce rarely fails all at once. It degrades — one unowned workflow rule, one field nobody deprecated, one integration built by a contractor who left in 2021. Then a simple request takes three weeks and nobody can say why.
If any of this sounds like your org, it isn’t a platform problem:
- Nobody is sure which automation fires on Opportunity save, so nobody touches it
- Reports disagree with each other and the sales team has stopped trusting both
- Your “Salesforce person” is an ops manager doing it as 15% of their job
- There is a sandbox full of half-finished work from the last consultant
What changes when someone owns it
- A written inventory of every automation, and which ones are safe to delete
- Requests handled in days, with a queue you can actually see
- New builds that follow one convention instead of five
- Documentation that survives the person who wrote it
Services
Six ways we plug into your Salesforce org
Take one, take all six. Most clients start with an assessment and grow into ongoing support.
Day-to-day admin
The steady work that keeps an org healthy — handled by someone senior enough to spot the request that shouldn’t be built as asked.
- Users, profiles, permission sets, roles
- Page layouts, record types, validation rules
- Reports, dashboards, list views
- Data hygiene, deduplication, imports
- Release readiness before each Salesforce update
Technical debt assessment
A full read of what is actually running in your org, what it costs you, and the order to fix it in. Delivered as a document you own.
- Inventory of every flow, rule, trigger and process
- Overlap and conflict analysis
- Unused fields, objects and licenses
- Risk-ranked remediation roadmap
- Effort estimates you can budget against
Agentforce builds
Agents grounded in your real data, with guardrails, tested against real cases before anyone external sees them.
- Use-case selection and feasibility review
- Topic and action design
- Grounding on your knowledge and records
- Guardrails, escalation paths, testing
- Rollout plan and post-launch tuning
Custom flows & objects
Automation and data models built to your process — declaratively wherever possible, so your team can maintain them without a developer.
- Record-triggered and screen flows
- Custom objects and relationship design
- Approval processes
- Workflow rule and Process Builder migration
- Error handling and flow monitoring
System integrations
Get your ERP, billing platform, marketing tools and data warehouse talking to Salesforce — with a field map that someone wrote down.
- Integration discovery and field mapping
- Middleware and API connections
- External objects and Salesforce Connect
- Sync monitoring and error alerting
- Migration off brittle point-to-point scripts
Special project consulting
The work that doesn’t fit a category — a migration, an acquisition, a compliance deadline, a build your team wants a second opinion on.
- Org merges and acquisitions
- Cloud implementations and expansions
- Architecture and design review
- Vendor and AppExchange evaluation
- Admin mentoring and enablement
How we work
Understand first, then build
Nothing gets touched in a production org until we can explain what it does and what depends on it.
Discovery call
Thirty minutes. You describe what is slow or broken; we ask the questions that tell us whether it is a process problem or a platform one. No cost, no deck.
Org review
Read-only access to your org. We inventory the automation, the data model and the integrations, then hand you a written picture of what is actually running.
Scoped plan
A sequenced plan with effort estimates and a clear first phase. You see the price before anyone starts building, and you can stop after any phase.
Build & hand off
Work happens in a sandbox, gets tested against real scenarios, ships on an agreed date, and arrives with documentation your team can read.
Agentforce
AI agents are only as good as the org underneath them
An agent grounded in messy data gives confidently wrong answers to your customers. That is worse than no agent at all.
We treat Agentforce as the last step, not the first. Before an agent goes anywhere near a customer, the data it reads has to be trustworthy, the actions it can take have to be bounded, and the escalation path has to work. That order is not us being cautious — it is the difference between an agent that deflects real cases and one you quietly turn off after a month.
Ground it in real data
Knowledge articles, records and fields the agent is allowed to read — chosen deliberately, not pointed at everything.
Bound what it can do
Explicit actions with explicit permissions. An agent that can read a case is a different risk profile from one that can close it.
Test before you trust
Run it against your last hundred real cases. Measure where it was right, where it escalated, and where it should have.
Selected work
Engagements and outcomes
A few representative projects. Client names are withheld where the work touched sensitive data.
An Agentforce deployment that support actually trusts
Before building an agent we audited the knowledge base it would be grounded on — and found enough stale content to have sunk the…
3
tightly scoped topics at launch
Untangling six years of Opportunity automation
A 140-user distribution org where four competing automations on Opportunity save had quietly broken pipeline reporting. We inventoried everything, consolidated it into one flow,…
1/3
of custom fields retired
DL
Dale Little
Founder & Senior Salesforce Administrator
Little Nexus Technologies is deliberately small. When you hire us, the person on the discovery call is the person in your org — no account manager in between, no junior admin learning on your production instance.
That limits how many clients we take at once. It also means nothing gets lost in a handoff.
Founder-led
Small on purpose
Large consultancies staff engagements from a bench. That works for a hundred-person implementation. It works badly for a mid-sized org that needs someone to actually know their business.
- One point of contact. The senior admin doing the work is the one you talk to.
- No minimum retainer to start. Begin with an assessment and decide from there.
- Documentation is part of the deliverable, not an upsell.
- We will tell you not to build something when configuration or process would solve it better.
NationwideEast Coast to Pacific Coast
4U.S. time zones covered
1 dayStandard response time
RemoteFirst — on-site by arrangement
Start here
Tell us what’s slowing your team down
Thirty minutes, no pitch deck, no obligation. You’ll leave the call with at least one thing worth fixing — whether or not you hire us to fix it.